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IATF 16949 | Automotive Quality Management System | Quality

Introduction to IATF 16949

IATF 16949:2016 (replaces ISO/TS 16949:2009) is a standard that establishes the requirements for a Quality Management System (QMS), specifically for the automotive sector. The ISO/TS 16949 was originally created in 1999 to harmonize different assessment and certification schemes worldwide in the supply chain for the automotive sector.

The primary focus of the IATF 16949 standard is the development of a Quality Management System that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. The standard, combined with applicable Customer-Specific Requirements (CSR’s), define the QMS requirements for automotive production, service and/or accessory parts.

IATF 16949:2016 is an independent QMS standard that is fully aligned with the structure and requirements of ISO 9001:2015. Therefore, the IATF 16949 cannot be implemented alone as a stand-alone document, but must be implemented as a supplement and in conjunction with ISO 9001:2015.

After October 01, 2017, audits cannot be conducted to ISO/TS 16949 and organizations must transition to the new IATF 16949 in line with their current audit cycle, according to the allowable timing requirements. Failure to conduct the audit within the allowable timing requirements requires the organization to start over with an initial certification audit. The transition audit shall be the duration of a recertification audit plus additional time for a documentation review. All supporting functions on site or at a remote location shall be included in the transition process.

A Quality Management System based on IATF 16949:

  • Is a method of defining how an organization can meet the requirements of its customers and other stakeholders
  • Promotes the idea of continual improvement
  • Requires organizations to define objectives and continually improve their processes in order to reach them
  • Emphasizes defect prevention
  • Includes specific requirements and core tools from the automotive industry
    • Advanced Product Quality Planning (APQP)
    • Failure Mode and Effects Analysis (FMEA)
    • Statistical Process Control (SPC)
    • Measurement Systems Analysis (MSA)
    • Production Part Approval Process (PPAP)

 

  • Promotes reduction of variation and waste in the supply chain
  • Requires documented and implemented corporate responsibility polices

What is IATF 16949

The IATF 16949 standard provides guidance and tools for companies and organizations who want to ensure that their products consistently meet customer requirements and that quality and customer satisfaction are consistently improved. Requirements for certification to IATF 16949 are defined in the 2016 Revision 5 of the rules for achieving and maintaining IATF recognition.

The IATF 16949 standard is a supplemental standard and is used in conjunction with the ISO standards:

  • IATF 16949 – establishes the Automotive supplemental requirements of a quality management system
  • ISO 9001 – defines the base requirements of a quality management system
  • ISO 9000 – covers the basic concepts and language
  • ISO 9004 – focuses on how to make a quality management system more efficient and effective
  • ISO 19011 – provides guidance on internal (1st party) and external (2nd party) audits of quality management systems
  • ISO 31000 – outlines risk management principles and guidelines

IATF 16949 defines the criteria for an automotive-based QMS with the goal to become 3rd party registered. It can be used by any supplier, large or small, and should be applied throughout the automotive supply chain. In fact, there over 65,000 suppliers worldwide which are currently certified to ISO/TS 16949. All requirements of IATF 16949 are applicable unless suppliers do not provide product design related functions. Requirements are generic and are intended to be applicable to any supplier providing design and development, production and, when relevant, assembly, installation and services of automotive related products, including products with embedded software. The IATF 16949 standard is applicable to sites of the organization where manufacturing of customer-specified production parts, service parts, and/or accessory parts occur.

The standard is based on seven Quality Management Principles, including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

These Quality Management Principles are defined as follows:

  1. Customer focus
  2. Leadership
  3. Engagement of people
  4. Process approach
  5. Improvement
  6. Evidence-based decision making
  7. Relationship management

Quality Management Principles

Why Implement IATF 16949

Implementing IATF 16949 ensures that customers receive consistent, good quality products and services, which in turn may bring many business benefits. IATF 16949 specifies requirements for a Quality Management System when an organization wants to:

  • Demonstrate its ability to consistently provide products that meet customer and applicable statutory, regulatory and product safety requirements
  • Enhance customer satisfaction through the effective application of the system
  • Implement processes for improvement of the system
  • Define overall context, who is affected and what they expect
  • Clearly state objectives and identify new business opportunities
  • Put customers first, making sure their needs are consistently met and enhance their satisfaction
  • Have repeat customers, increase customer loyalty, add new clients and increase business
  • Expand into new markets, as some sectors and clients require IATF 16949 before doing business
  • Identify and address the risks associated with your organization
  • Work in a more efficient way to increase productivity and efficiency, bringing internal costs down
  • Become more socially responsible through the documentation and implementation of corporate responsibility polices

When to Implement IATF 16949

Compliance to the IATF 16949 standard can be done at any time but is typically used when:

  • Customers specify this requirement as part of the contract
  • Organizations want to improve their products and customer satisfaction

How to Implement IATF 16949

Organizations’ deciding to develop and implement any new or improved QMS is a strategic decision. All efforts should be focused on the identification and minimization of risk while meeting and exceeding customer and organizational goal and objective requirements.

Organizations should make a commitment to:

  • Recognize direct and indirect customers as those who receive value from the organization
  • Understand customers current and future needs and expectations
  • Link the organization’s objectives to customer needs and expectations
  • Communicate customer needs and expectations throughout the organization
  • Plan, design, develop, produce, deliver and support products to meet customer needs and expectations
  • Measure and monitor customer satisfaction and take appropriate actions
  • Determine and take actions on interested parties needs and expectations that can affect customer satisfaction
  • Actively manage relationships with customers to achieve sustained success
  • Become more socially responsible
  • Provide necessary resources to ensure product safety requirements are met

IATF 16949 Compliance can be achieved through Quality-One’s Seven Phase Approach:

  1. Executive and Management Overview / Planning
  2. Gap Assessment and Planning
  3. Documentation
  4. Implementation and Training
  5. Internal Assessment and Management Review
  6. 3rd Party Registration Assessment
  7. Sustain and Continual Improvement

 

IATF 16949 Consulting

Poorly designed and implemented Quality Management Systems (QMS) can cause detrimental burdens on an organization, making it difficult to keep customers satisfied and attain business goals.

If the QMS is developed and implemented correctly, it can have an immediate and long term effect with successes of:

  • Improved Customer Satisfaction
  • Exceed business objectives goals
  • Increased operational efficiency
  • Lower Management System administrative burden
  • Less Management System redundancy
  • Integration of Quality Management Principles through design
  • Integration of multiple standards (ISO 14001, ISO 45001, etc.)

Quality-One can assist in the development and implementation of the QMS to assure for immediate and long term success. We will assess, design and assist in developing and implementing your QMS. We specialize in utilizing best practices from multiple industries to provide a well-balanced QMS solution for our customers.

 

Benefits of IATF 16949 Consulting

The IATF 16949 Consulting expertise from Quality-One will benefit your organization by quickly applying our knowledge to your unique circumstances. We have acquired our QMS knowledge by being in the forefront of management system best practices, specifically Management System support, for over 30 years and hundreds of implementations in various industries. With Quality-One IATF 16949 Consulting, your organization will realize the benefits from our IATF 16949 development and implementation methods much faster.

Benefits of IATF 16949 Consulting include:

  • Reduced number of customer complaints
  • Ensure Product Safety requirements are met
  • Reduced number of operational process defects
  • Exceed Organizational objectives and increasing business opportunities
  • Reduced QMS development and implementation time
  • A QMS designed to suit the organization and your customers’ requirements
  • Best practices and depth of knowledge and experience which significantly impacts the QMS design and meeting the organizations business goals

There is no substitute for experience. An experienced consultant from Quality-One will help your organization live and own the QMS and operate at its optimal level.

Methodology for IATF 16949 Consulting

A proven QMS development and implementation approach should be used based on project management methodologies. A structured approach should be used for defining project plans, specific responsibilities and verification of results. The result will be a development and implementation strategy that is more efficient and provides for first-time compliance or registration to the IATF 16949 and ISO 9001 requirements.

IATF 16949 Compliance can be achieved through Quality-One’s Seven Phase Approach:

  1. Executive and Management Overview / Planning
  2. Gap Assessment and Planning
  3. Documentation
  4. Implementation and Training
  5. Internal Assessment and Management Review
  6. 3rd Party Registration Assessment
  7. Sustain and Continual Improvement

 

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