Overview
ISO 9001 has always advocated mitigating and avoiding risk; it has implicitly addressed the issue. The new ISO 9001:2015 standard explicitly expects organizations to identify and address risks affecting product and service compliancy, resulting in improved customer satisfaction. Besides identifying the risks, the new ISO standard expects organizations to address opportunities for improvement based on the risk analysis. Although it does not require you to create a formal risk management system.

Benefits of ISO 9001
ISO 9001 Certification helps in:
- Customer satisfaction. Deliver products that consistently meet customer requirements
- Reduced operating costs. Continual improvement of processes and resulting operational efficiencies mean money saved.
- Improved stakeholder relationships. Improve the perception of your organization with staff, customers and suppliers.
- Improved risk management. Gain a greater understanding of organizational risks; focus on consistency and traceability of products to help prevent problems.
- Proven business credentials. Independent verification against recognized standards speaks volumes
- Open doors to win more business. Procurement specifications often require certification as a prerequisite for suppliers.
Who Needs ISO 9001 Certification?
Customers are the lifeblood of any business! To keep customers and to keep them satisfied your product or service must meet their requirements. Quality Management System is applicable any kind of organization irrespective of nature and size of organisation.
ISO 9001 Certification provides a framework for taking a systematic approach to managing your business processes to meet the customer requirements.
ISO 9001:2015
ISO 9001 is a quality management system (QMS) standard that requires an organization to meet its own requirements and those of its customers and regulators. It is based on the plan-do-check-act methodology, which helps organizations establish, implement, monitor and measure their processes to deliver results that align with the organization’s requirements and continually improve performance by taking appropriate action.
The ISO 9001:2015 standard has been restructured: chapter and subchapter titles, as well as the order of clauses and paragraphs, were completely revised.
- The standard is rewritten according to the HLS (High Level Structure)
- Risk management becomes a foundation of the standard
- Leadership
- A standard purposely open to the service industry
- No more quality manual?!
- Importance given to the context surrounding the certified organization and to its stakeholders.
- Knowledge is a resource like any other
ISO 9001:2015 – What are the main changes?
Risk management based on a “risk-based thinking” approach has become fundamental in the revised standard: risk identification, qualification and management. Quality results from proper management of these risks, which go beyond the strict scope of the product or service delivered. Quality cannot exist unless the organization can provide its client a conforming product or service over the long term.
Risk has its counterpart: opportunity. The ISO9001:2015 standard also embraces this concept of positive uncertainty.
Of course, risk is an additional concept that in no way supersedes the concept already present in the standard. Risk is incorporated into the fundamentals and rounds out these notions. As such, the process approach and PDCA remain two essential pillars.
Managing risk also means working towards continuous improvement. Corrective action corresponds to an unidentified, wrongly qualified or mismanaged risk; preventive action addresses a risk of possible but un-occurred noncompliance.
- The standard is rewritten according to the HLS (High Level Structure)
- Risk management becomes a foundation of the standard
- Leadership
- A standard purposely open to the service industry
- No more quality manual?!
- Importance given to the context surrounding the certified organization and to its stakeholders.
- Knowledge is a resource like any other
How do I get Certified with ISO 9001:2015?
Transition with Confidence
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Organizations and individuals that use ISO 9001 are encouraged to transition to the 2015 revision as soon as possible. However, the International Accreditation Forum (IAF) and the ISO Committee on Conformity Assessment (CASCO) have agreed to a three-year transition period from the publication date of ISO 9001:2015.
How Kayzed Helps to Get Certified?
Kayzed Consultants is one of the largest & leading business management consulting organizations offering business management consulting services to organizations of all nature and size.
Our services are essential for businesses of all types whether it is to get products to market, meet contractual and regulatory requirements or improve quality, safety, efficiency and sustainability.
The core of our business is our people whose depth of knowledge and experience means they understand the issues that are important to your business and to meeting your goals.
Our ISO certification services cover training, gap analysis, documentation, implementation assistance, internal audit, pre-assessment audit, assistance in selection of the ISO certification body and ensuring successful completion of the ISO certification audit.