What processes are relevant to RPA?
Robotic process automation is a versatile, scalable technology that can be applied throughout the enterprise in a variety of industries. Top candidates for optimization with RPA are typically:
- Consistent and routine
- High volume
- Prone to human error
- Limited in requiring a person to make a decision
- Manual data entry
In many cases, RPA can bring immediate value to core business processes including:
- Employee status changes
- New hire recruitment and onboarding
- Accounts receivable and accounts payable
- Invoice processing
- Inventory management
- Report creation
- CRM data updates
- Software installations
- Data migration
- Vendor onboarding
For example, if a wealth management firm needs to update CRM data with contact details from a spreadsheet, RPA can record the actions that need to be replicated, map fields between the two interfaces and automate this repeatable task, saving hours of employees’ valuable time.
A virtual business assistant
We may think of RPA in the context of organization-wide processes, but it can be applied as a personal productivity tool as well. Employees will be able to identify many opportunities for robotic process automation in their daily work where bots can assist.
With RPA, employees are empowered to automate their more routine daily tasks, regardless of technical expertise. This low barrier to entry enables employees across the enterprise to benefit from RPA, even if there isn’t a resource-intensive, organization-wide deployment.
Furthermore, since all bots can be monitored and audited over a centralized server, IT would still be able to manage bots in use, while promoting flexibility in the organization for employees to deploy their own custom solutions.
Having a bot as virtual business assistant can help employees offload time-consuming, routine tasks in favor of high-impact projects and elevating the customer experience.
Bridging integration gaps with RPA
One of the immediate benefits of robotic process automation is its ability to integrate systems where gaps previously existed. Enterprises that rely on legacy systems or third-party, external sites for everyday operations but currently do not have the resources or the means to integrate them using other methods can deploy bots to do so. Fast to deploy and easy to update, syncing data and processes without human intervention. Bots enable organizations to quickly deploy integrations that sync data and processes without human intervention, filling in gaps between systems for more complete, end-to-end automation solutions.
RPA as part of the digital transformation journey From Kayzed
“Robotic Process Automation Is Shaping the Future of Different Businesses”
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What are the benefits of RPA?
The business benefits of RPA include:
- Low technical barriers: Programming skills are not necessary to configure a bot. non-technical staff can use a process recorder feature to teach the bot how to perform a previously manual step in an automated business process, and integrate the bot-based automation into a larger automated workflow using a drag-and-drop process designer or similar tool.
- Increased accuracy: Like many tools available as part of a process automation suite, bots are extremely accurate and consistent – they are much less prone to making mistakes or typos than a human worker. This can apply to common processes such as setting up or removing user accounts, copying information from one system to another, onboarding and off-boarding employees or populating forms based on information from another system.
- Meet regulatory compliance standards: Bots only follow the instructions they have been configured to follow and provide an audit trail history for each step. The controlled nature of bots makes robotic process automation well suited for organizations that want to automate their business processes end-to-end while still meeting strict compliance standards.
- No interruption of work: Bots can work tirelessly work around the clock, autonomously without requiring employees to re-activate them, allowing a more flexible schedule for business processes.
- Existing systems remain in place: Unlike traditional integrations that may require extensive developer resources, RPA doesn’t require any changes to the systems you already use every day to be included as part of your automated business processes. Bots work directly from a user interface, just as a person would. This makes robotic process automation especially useful for integrating legacy systems, where APIs may not be immediately available, or in situations where organizations do not have the time or employee resources to develop custom code-based integrations.
- Improved employee morale and employee experience: By utilizing robotic process automation as part of their automation toolkit, organizations can open up further opportunities for employees to dedicate more of their time and talent to other work. While bots fill out forms, enter data and look up information from websites, employees can focus on high-impact projects that further drive growth.
- Increased productivity: Process cycle times are more efficient and can be completed at a faster speed compared to manual processes.
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